New Horizons
Product Warranties
Product Warranties Every product you buy from this web site must be free of defects at the time of delivery, or you may return it within 30 days* for immediate replacement**.
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1. Our Fine Jewelry is guaranteed to be as described.
2. If not completely satisfied, return merchandise within 5 days of delivery* for replacement or full refund**
3. All jewelry must be returned in its original condition, with the original sales slip.
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Important Note: Before returning quartz analog watches or clocks, please make
sure the problem is not simply dead batteries (not included by this guarantee).
We will repair at no charge the mechanism of any watch purchased from us which proves defective within two years of purchase date. Simply return the watch postage prepaid to one of the addresses below with the Guarantee Certificate that accompanied the watch. Include $5.00 per item, to cover cost of handling, return postage and insurance.
This guarantee does not cover watches subjected to unauthorized repair, modification or abuse. This guarantee does not cover broken crystals, or worn watchbands. To replace either, remit an additional $2.50 for the crystal, or the leather or plastic watchband with your Certificate. To replace metal, special decorative or jeweled ladies' watchbands write to Customer Services for a price quote.
This guarantee does not cover analog quartz watches - (see Guarantee #5) This guarantee does not cover watches that have their own Manufacturer's Guarantee and service center locations included with each watch.
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Important Note: Before returning quartz analog watches or clocks, please make
sure the problem is not simply dead batteries (not included by this guarantee).
Your quartz analog watch movement is guaranteed for 1 (one) year from the date purchased against any failures due to defective materials or workmanship, and will be repaired or replaced* provided the watch has not been abused or subjected to unauthorized repair or modification.
To have your watch repaired under this guarantee, simply return the watch with $7.50 per item, to cover cost of handling, return postage and insurance, along with the Guarantee Certificate to one of the addresses below. To replace either bands or crystals that are worn or broken remit an additional $2.50 for the crystal, or the leather or plastic watchband with your Certificate. To replace metal, special decorative or jeweled ladies' watchbands write to Customer Services for a price quote.
This guarantee does not cover watches that have their own Manufacturer's Guarantee and service center locations included with each watch.
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Important Note: Before returning quartz analog watches or clocks, please make
sure the problem is not simply dead batteries (not included by this guarantee).
We will repair at no charge, the mechanism and actual movement of a wall clock if it proves defective within 1 (one) year of purchase date. Simply return the wall clock, postage prepaid and insured to one of the addresses below with the Guarantee Certificate that accompanied the wall clock. Include $12.50 per item, to cover cost of handling, return postage and insurance.
This guarantee does not cover any glass or wood facings, nor wall clocks subjected to unauthorized repair, modification or abuse.
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Your Cubic Zirconia costume jewelry is guaranteed for 3 (three) years from the purchase date provided the CZ stone is not missing. Simply return the item, postage prepaid and insured, with the Guarantee Certificate and your check or money order for $5.00 per item, to cover handling and return insured postage to one of the addresses below.
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Your 35mm camera is warranted to be free from original defects in workmanship and materials for 1 (one) year from date of purchase. Note: This warranty does not cover any damage that might be caused by abuse or improper use. Your camera will be repaired or replaced.*
Simply return the camera, postage prepaid and insured to one of the addresses below along with the Warranty Certificate, a copy of your invoice or sales receipt and your check or money order for $5.00 per item, to cover handling, return postage and insurance.
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